Our clients give us an 'A' rating for our customer service, earning us CENTURY 21's annual Quality Service Award.
“Phil was on top of everything! He was always available to me with answers to all my questions. He thought of things I didn’t, that I needed to know about buying my condo. He made everything easy for me. Thanks Phil!!!”
– Claudia Van Winkle Buyer
"Phil was an excellent decision for selling and buying our next home. He worked hard, explained everything in detail, and looked out for us in the process."
- Mike Forrer Seller
"Above and beyond the call of duty. Well done!!!"
- Dave Fleming Seller
"Phil was very informative and professional in all of our dealings with him. He helped us to successfully sell our home. I highly recommend him to anyone interested in buying or selling a home in Newark and surrounding areas!"
- Belva Fox Seller
"Phil was very helpful and knowledgeable. He was very responsive and always addressed any concerns or questions that I had through the home selling process. He was very professional and has a wonderful, approachable personality, which made the process much smoother than it may have been otherwise. I highly recommend Phil for your next real estate need or transaction."
- Patrick Sutton Seller
"We had some issues come up and Phil and Frank and their team met them head on and were very forthright with me. I respected that. They kept me very informed at each step of the way. Above that, they were kind and understanding to me and my brother who were selling our childhood home. Top notch!"
- Max Sutton Seller
"Phil is extremely knowledgeable and professional. He was great at communicating & explaining things (which can get complicated in the selling process). We knew we could trust his judgment and rely on his expertise. Phil is a fantastic partner and I highly recommend him to sell your home."
- Sarah Thompson Seller
"Phil was very knowledgeable, extremely helpful and I would recommend him highly!"
- Teresa Strong Seller
"Thank you so much, Phil, for making this dream a reality! Hats off to you and your staff! What a pleasure to work with and what a complete and total professional! Much appreciate for everything.
- Tara Houdeshell Seller
"Phil has helped our family sell three homes in the past five years: my sister's home in Hanover, Mom's home in Utica and our St. Louisville home in October 2013. All of us are extremely pleased with Phil and the staff at Frank Frye. His knowledge of the real estate industry is unsurpassed. Phil's trustworthiness and ethics are beyond question. We were so confident in Phil's abilities that we moved out of state two months before the sale, entrusting the entire final processing and closing to him. Phil performed for us a favor as much as a service in handling our property sale. If we ever decide to return to Central Ohio, Phil will be the first person we contact."
- Ed Jones Seller
"I have known Phil both personally and professionally for quite a few years. This was the second property he has handled for our family. I value his opinions and appreciate his honesty when dealing with a property. His suggestions allowed us to sell the house for a good price and in a reasonable amount of time. He respected my feelings and took everything into account when it came time to list the property. I would highly recommend his services."
- Kathy Moody Seller
"I could not have been happier with Phil's help in selling my house. Phil was always friendly and helpful. He helped me have my home prepared for sale and determine the right price. His knowledge of the local market was invaluable. Phil made a potentially stressful process very easy. "
- Jo Radant Seller
"Phil is definitely a 5 star professional. From market comparisons, keeping us informed and high tech high touch marketing of our home, we could not have asked for a better experience."
- Jim Atkinson Seller
"My agent, Phil Frye, was very helpful through the process of selling my house. He did a great job keeping in contact with phone calls and emails, and even kept me updated on market statistics and how my house was comparing to those being sold in the area. Overall, I was very pleased with my agent, and would definitely choose him again!"
- Brian Eley Seller
"Selling my mother's home after her death was difficult. Phil was very understanding of my emotional attachment to the house and its affect on our family. I appreciated his patience in dealing with me as the executrix of the estate, and his willingness to answer questions from all my siblings."
- Paula Wolf, Seller
"We were completely satisfied with both Frank (Frye) and Phil. Not only were they extremely helpful to us as we got the house ready to sell, but they did an excellent job in walking us through this unfamiliar process. They were both knowledgeable, professional, and a pleasure to work with."
- Ron and Debbie Spittler, Seller
"Frank (Frye), Phil, and office personnel were all very friendly and helpful."
- Larry Crothers, Seller
"Phil Frye was, in a word, excellent. We worked with Phil when we were searching for our new home and from the start, Phil made suggestions and created a contengency plan for us to time the sale of our condominium with the closing on our new home. Phil aggressively marketed our condo and found a buyer in less than two months when other condos have been on the market for three times that long. Easy to work with, guided us through the process and handled everything even with a few bumps we had AFTER closing. I recommend Phil and [CENTURY 21] Frank Frye Real estate to everyone we know looking to buy or sell property."
- Matt Kunsman, Seller
"Phil Frye from Century 21 Frank Frye Real Estate turned what could have been a complex and difficult negotiation with our first home purchase into an enjoyable and worry-free experience. From our visits to our new home through negotiations, the completion of additional work that needed to be done and finally closing. Phil was hands on and there with us with constant updates the entire time. We have and will continue to recommend Phil and his office for anyone looking to either buy or sell a home."
-Matt Kunsman, Buyer
"Phil Frye is genuinely ready to assist the buyer/seller with whatever is needed. He has or gets the answers immediately, and is in constant update with his client. After closing he has kept in touch with me, still helping me. Excellent, outstanding service. Very genuine. Other Realtors I have worked with [were] not so good. Thank you for this opportunity."
-Gwen Kittle, Buyer
"Phil was kind, courteous, and thoughtful throughout the whole process. He informed us of things that our previous selling agent neglected to tell us and in today's market, [those] downfalls may have cost us multiple selling opportunities. Phil remained upbeat and optimistic, and relayed that to us so that we would not get discouraged."
-Shawn & Erica Gosselin, Sellers
"Century 21 Frank Frye, and Phil Frye in particular, did a wonderful job. They bent over backwards to make sure the deal went through and I would recommend them to anyone. Even after we closed, they continued to help us with preparing for the move."
-Rachel & Dave Paul, Sellers
"We were very pleased with Phil, and have recommended him to others."
-Heather & Jim Stasel, Buyers
"Phil made me feel like I was the only customer, even though I know he had other clients. His professionalism went above and beyond any expectations. I'm in the customer service industry and it's usually hard to be impressed, but Phil went above and beyond what I consider excellent customer service. He has set the bar very high."
-Brenda Blough, Buyer
"Phil was absolutely fabulous. Cool, calm, and collected in every situation. [Century 21 Frank Frye has a] Very helpful staff.
-Ed Jones, Seller
"Phil was very helpful to me in my home purchase. I'm so glad to have him as my Realtor, he is the best. Thank you."
-Joyce (Reba) Holley, Buyer
